Refund policy
Return Policy
- All returns must be authorized by BPI and require an authorization number. Call Customer Service at 866/621-DUNK (3865) for a return authorization number. Returns must be postmarked within 30 days of the date the product was shipped; otherwise the return will not be eligible for credit. Items must be returned in their original condition, including all tags, packaging and accessories. A restocking fee may apply and shipping charges will not be refunded unless the merchandise is defective or it was shipped incorrectly.