BPI does its best to ship domestic orders within 24-48 hours. We can not guarantee overnight or next day shipping. If you need to expedite shipments, please call us at 1-866-621-DUNK (3865).
Products denoted with a truck symbol are shipped via motor freight. Please send us a Quote Request for products that are not available for sale online. Title passes to the customer at the time a shipment is delivered to the freight carrier. However, BPI will gladly assist customers with freight claims. If a shipment is short or damaged, it must be noted on the freight delivery document at the time of delivery. Please notify BPI immediately for assistance with freight claims.
Although we strive to meet obligations set forth on our website promotional materials, we will not be liable for any failure to perform any such obligations by reasons of acts of God or the elements; acts, delays, and failures to act by governmental authorities; riots, insurrections, terrorism, sabotage, and war; labor strikes, interruption, suspension, curtailment, or other disruption of utilities; or other matters beyond our reasonable control.
All returns must be authorized by BPI and require an authorization number. Call Customer Service at 866/621-DUNK (3865) for a return authorization number. Returns must be postmarked within 30 days of the date the product was shipped; otherwise the return will not be eligible for credit. Items must be returned in their original condition, including all tags, packaging and accessories. A restocking fee may apply and shipping charges will not be refunded unless the merchandise is defective or it was shipped incorrectly.
